Working as a freight forwarder or courier {region.in }: The complete guide for Job Seekers 2026

Looking for a job as a freight forwarder or courier {region.in }? You've come to the right place. The courier and freight forwarder professions are experiencing a real boom. The explosive growth of marketplaces (Kaspi, Wildberries, Ozon), food delivery services (Glovo, Wolt, Yandex Food) and online stores has created a huge demand for people who are ready to deliver goods quickly and accurately to the end user. On the NATUMBE.KZ platform, we have collected 0 listings verified vacancies from reliable employers {region.in } — from international delivery giants to local courier services and transportation companies.

In this detailed guide, we'll look at everything you need to know before starting a career in delivery: real salaries, hidden costs when working on your car, the legal nuances of cargo responsibility, step-by-step instructions for registering in apps, and life hacks from experienced couriers who earn the most.

Courier vs Forwarder: what is the fundamental difference?

Many job seekers confuse these two professions, but there is a huge gap between them in terms of responsibility, qualifications, and income.

Courier: speed and customer service

A courier is a person who delivers small items (food, documents, parcels, flowers) from point A to point B. Its key tasks are:

• Get an order at a restaurant, store, or warehouse.
• Deliver it to the client safely and within the agreed time.
• Politely transfer the order and accept payment if necessary.
• Confirm the delivery in the app.

The courier works with small shipments, does not issue invoices and is not fully financially responsible for the cargo. His main resource is time and speed.

Forwarder: documents, cargo and responsibility

A freight forwarder is a qualified specialist who accompanies the cargo at all stages of transportation. Its tasks are much broader:

• Registration of waybills, waybills and other accompanying documents.
• Loading and unloading control: checking the number of seats, weight, and package integrity.
• Cargo support on the way, ensuring its safety.
• Delivery of the cargo to the recipient with the signing of the documents.
• Often — driving a cargo vehicle (freight forwarder driver).

The forwarder bears full financial responsibility for the cargo entrusted to him. This is a more responsible, but also a more highly paid position.

Courier service formats: which one should I choose?

The courier services market offers several formats, each with its own pros, cons, and income levels.

1. Foot courier

The lowest entry threshold. You don't need transportation, rights, or experience. A smartphone, comfortable shoes and a desire to move are enough.

• Where they work:Food delivery from restaurants within a radius of 2-3 km, documents, small parcels in the city center.
• Income:80 000 – 150 000 for part-time employment (4-6 hours a day). When fully loaded — up to 200,000 ₸.
• Positive:No investments, flexible schedule, can be combined with studies.
• Minuses:Weather dependence (rain, heat, frost), physical fatigue, limited delivery radius.

2. Bicycle courier / Electric scooter courier

The golden mean between a pedestrian and an auto courier. Faster on foot, cheaper by car. In large cities {region.in } this is one of the most popular formats.

• Transport:Own your own bike or electric scooter (some services are provided by corporate companies).
• Income:150 000 – 280 000 , at full employment.
• Positive:High speed, maneuverability in traffic jams, environmental friendliness, low fuel costs.
• Minuses:The risk of an accident, dependence on the weather, and the need for bicycle maintenance.

3. Car courier

The most profitable courier delivery format. Suitable for those who have a car and a category B driver's license.

• Where they work:Delivery of large orders from online stores, marketplaces, grocery packages, and household appliances.
• Income:300 000 – 500 000 , on your own car (with fuel compensation), 250 000 – 400 000 , at the corporate level.
• Positive:High income, comfort (air conditioning, music), the ability to take large orders, protection from the weather.
• Minuses:Traffic jams, gasoline and depreciation costs (if in your own car), parking, car wear.

4. Freight forwarder driver

A professional who manages cargo transportation and prepares documents for cargo. The highest salaries in the delivery industry.

• Requirements:Category C or E license, truck driving experience, knowledge of document management (TTN, waybills).
• Income:400 000 – 650 000 ₸ (cat. C), 600 000 – 1 000 000+ ₸ ( cat. E, trucker).
• Positive:High stable income, daily allowance for intercity flights, career growth to a logistics specialist or head of the transport department.
• Minuses:Full financial responsibility for cargo, long business trips, difficult physical conditions (loading/ unloading).

Working on your own car vs Corporate transport: an honest financial analysis

This question torments everyone who is considering a job as an auto courier. Let's do some real math.

Calculation example: a courier on his own car

Let's say you earn 450,000 ₸ per month (dirty). You need to subtract from this amount:

• Gasoline: ~80,000 ₸ (with a mileage of 3,000 km/month and a consumption of 10 liters/100 km)
• Depreciation (tire, oil, brake wear): ~40,000 ₸
• Insurance (OGPO + CASCO): ~15,000 ₸
• Washing and minor repairs: ~10,000 ₸

Net income: ~305,000 ₸.This is still a good amount, but it is significantly lower than the stated "450,000".

Calculation example: car courier on a corporate car

Salary 280 000 ₸ + bonuses for flights ~70 000 ₸ = 350 000 ₸. The costs of gasoline, repairs, and insurance are borne by the company.Net income: ~350,000 ₸.

How to register as a courier in popular services {region.in }

The registration process in most delivery apps takes from 1 to 3 days. Here is a step-by-step guide for the most popular platforms.:

Kaspi Courier

1. Download the Kaspi Courier app from the App Store or Google Play.
2. Register by specifying your IIN and phone number.
3. Upload a photo of your ID card and driver's license (if it's a courier).
4. Complete a short online training (15-20 minutes).
5. Get approved and get on the line.

Glovo / Wolt

1. Go to the website of the courier platform and fill out the form.
2. Attach the documents (ID card, photo).
3. Visit the office to receive a thermos bag and a briefing (or receive it by courier).
4. Activate your account and start accepting orders.

Regular courier services

To work in a full-time courier service (not through the app), the process is standard: responding to a vacancy on NATUMBE.KZ → interview → employment contract → training → on-line.

Legal aspects: what you need to know according to the law of the Republic of Kazakhstan

Working in delivery has its own legal nuances, which many do not think about until the first conflict.

Employment contract vs Self-employment vs GPH

Most delivery services (Glovo, Wolt) register couriers not under an employment contract, but as self-employed or under a GPH (civil law contract). It means:

• You don't have paid leave or sick leave.
• You make pension contributions yourself (or they are not made at all).
• You may be "disconnected" from the platform without explanation.
• You are responsible for paying taxes yourself (IPN 10%).

Full-time couriers and freight forwarders, issued under an employment contract, have all social guarantees under the Labor Code of the Republic of Kazakhstan: 24 days leave, sick leave, pension contributions, protection from unjustified dismissal.

Financial responsibility

The courier bears limited responsibility for the order: if it is damaged or lost due to your fault, the service will deduct the cost from your earnings. The forwarder bears full financial responsibility for the cargo, which is fixed in the contract on full individual financial responsibility. Always check the integrity of the packaging upon receipt!

Taxes of a self-employed courier

If you work through the app as a self-employed person, you are required to pay personal income tax (10% of income) and social security contributions yourself. Some platforms do this automatically, withholding tax from your earnings. Please specify this point during registration.

Life hacks from experienced couriers: how to earn the most

We have collected tips from couriers {region.in } who consistently earn above average.

1. Work during peak hours

The highest rates and most orders are at lunch (12:00-14:00), in the evening (18:00-21:00) and on weekends. In rainy weather and frost, the number of couriers on the line decreases, and demand increases — services increase the coefficients. If you are willing to work in bad weather, your income will increase by 30-50%.

2. Use multiple apps at the same time

Nothing prevents you from being registered with Glovo, Wolt and Kaspi Courier at the same time. When there are no orders in one app, switch to another. This minimizes downtime and maximizes revenue.

3. Optimize routes

Don't take orders to different parts of the city. Try to work in one area where there are many restaurants and shops. This will reduce idle mileage and travel time.

4. Maintain a high rating

The services give priority in distributing orders to couriers with a high rating (4.8+). Be polite, do not delay delivery, handle orders carefully. A rating below 4.5 may lead to a decrease in the number of available orders or blocking.

5. Invest in equipment

A good thermal backpack, a raincoat, a flashlight for evening deliveries, a phone holder on a bicycle handlebar — these little things cost pennies, but they significantly increase your comfort and speed of work.

How to make a resume and get an interview for a freight forwarder position

If you are aiming for a position as a freight forwarder or a freight forwarder driver, the approach to job search is different from registering in the application.

What to include in your resume

• Rights categories and length of service:"Category C, 7 years of experience. He worked for KAMAZ 65115, MAN TGL."
• Experience working with documents:"Registration of TTN, waybills, acts of acceptance and transfer of cargo. Work in 1C: Transport logistics".
• Geography:"Experience of intercity flights on routes {region.in } – Astana, {region.in } – Shymkent."
• Progress:"For 2 years of work — zero accidents, zero cargo losses, 98% of deliveries on time."

Typical interview questions

Question:"What will you do if you find that 3 boxes are damaged during unloading?"

Right answer:"I will immediately fix the damage on the photo, draw up a marriage certificate with the signatures of the driver and the recipient's representative. I will inform the logistician and the manager. If I don't sign a clean receipt, I'll make a note of the damaged areas. This will protect both the company and me from unreasonable claims."

Career growth: where do couriers and forwarders go?

Many consider delivery to be a dead-end profession. That's not so. Here are the real career tracks:

1. Courier → Senior Courier → The delivery coordinator.Managing a group of couriers, allocating zones, and resolving conflict situations.
2. Courier → Partner Relations Manager.Connecting new restaurants and stores to the delivery platform.
3. Forwarder → Senior forwarder → The logistician.Moving to the office, planning routes, working with carriers.
4. Forwarder driver → Head of the transport department.Fleet management, purchase of equipment, formation of a staff of drivers.

Why do I need to look for jobs as a courier and forwarder at NATUMBE.KZ?

• Trusted employers.We moderate vacancies by removing fraudulent schemes with "pay for employment" and illegal transportation.
• Direct contact.Communicate directly with HR managers or business owners, without intermediaries and commissions.
• Precise filters.Search by format (walking, cycling, auto), schedule (flexible, 2/2, 5/2), income, and availability of corporate transport.
• Relevance.We promptly hide closed vacancies so that you don't waste time on empty responses.
• All formats in one place.From working part-time as a weekend courier on foot to a vacancy for an E-freight forwarder driver with a shift schedule.

Conclusion: Your first order is already waiting

Working as a freight forwarder or courier {region.in } — this is a real chance to start earning quickly, without long interviews and months of waiting. The demand for couriers and forwarders will only grow with the development of e-commerce and delivery services.

Don't put it off for later. Study 0 listings of current offers on NATUMBE.KZ, choose the appropriate format and start earning this week. Visit the website NATUMBE.KZ and choose your work — your first order is already waiting!